What Is a General Contractor? 6 Things To Ask of Your Potential GC

Trevor Eby

Trevor Eby is the owner and principal at Ironstone Homes. Trevor handles home sales & planning from start to finish, working closely with clients to craft a plan and home that makes sense for their family. Trevor is also a licensed Realtor with Kingsway Realty, giving clients well-rounded service and insight into all facets of the housing industry.

A general contractor oversees construction projects, handling everything from planning and hiring subcontractors to managing budgets and safety standards. At Ironstone Homes, we’ve been building custom homes for nearly twenty years, serving as the general contractor for a range of both one-on-one customers and for our own developments in and around Lancaster County, PA.

In this context, what is a general contractor, how do we fit into your home building dreams, and what should you ask ANY GC before you sign paperwork? This article dives into the specifics of our role, responsibilities, and the best questions to ask before you get started.

Key Takeaways

  • A general contractor (GC) is essential in managing construction projects of all kinds, overseeing all phases from planning to completion while ensuring safety, timelines, and budgets are met.
  • When selecting a GC for a custom home, you’ll want to ask about experience, recent similar projects, and how they’ve managed timelines and budgeting in the past. The goal is to ensure compatibility with your project and vision.
  • Understanding a GC’s role compared to a construction manager is crucial, as GCs assume a hands-on role in execution and bear more risk, making them suitable for projects requiring a single point of responsibility.

What Is a General Contractor? Understanding The GC’s Role in Custom Home Projects

Contractors and managers looking at building plans.

A good general contractor is pivotal in the construction industry. They manage building projects from start to finish, overseeing all stages from initial planning to final touches. Our primary goal is to complete projects safely, on time, and within budget, meeting client specifications and expectations.

My job as your GC is to serve as the middleman between clients (you) and the many subcontractors involved in building a custom home, coordinating all aspects of the construction work to ensure smooth execution. This involves hiring and managing subcontractors, obtaining permits, and complying with building codes and safety regulations.

The GC for most construction companies handles project logistics, including scheduling, material procurement, and risk mitigation. My goal is to allow clients like you to focus on your vision while expertly managing technical and operational aspects of the home-build. Ultimately, you’re outsourcing to an expert that will communicate well with you!

Defining A General Contractor

A visual representation of the role of a general contractor in a construction project.

A GC’s defining characteristic is their ability to manage the many moving parts of a project, including budgeting, scheduling, quality control, and stakeholder communication. A good GC aligns each aspect of the project with the client’s goals and ensures high standards of completion. Typically, the GC is the prime contractor holding the main contract with the project owner, bearing significant responsibility from initial planning to final completion.

Our passion and adaptability can significantly impact the project’s outcome.

At Ironstone Homes, I like to say “If it’s what you want, we will get it done – I want you to be happy with the result!”
– Trevor Eby

Key Responsibilities of General Contractors

A general contractor’s responsibilities are extensive – executive function is a must here. They oversee the entire construction process so that work aligns with contract details and specifications, even as we hire subcontractors of all kinds.

For example, budget management. We create and maintain a budget covering all costs and contingencies, involving careful planning and constant monitoring to avoid overruns and ensure resource efficiency. Hiring and managing subcontractors is another key responsibility. The GC selects skilled subcontractors in our area who we trust to meet project standards and adhere to the schedule. Effective communication with the client and regular oversight are also essential for timely, high-quality work.

Quality control and regulatory compliance with local building codes come into play, too. The GC ensures all work meets specified standards and adheres to local building code, permitting requirements, and safety regulations through regular inspections and prompt issue resolution.

What’s a General Contractor vs. a Construction Manager?

General contractors are typically involved from the design phase and take a hands-on role in construction execution, assuming more risk and accountability for project completion than construction managers. Custom home builders often serve as GC.

In contrast, construction managers are brought in after the design phase, focusing on project coordination and management and often more for commercial work, or as a commercial general contractor. They handle planning, budgeting, and scheduling to keep the project on track. Construction managers are often better suited for larger projects with complex logistics and multiple stakeholders to plan for efficient execution from material procurement to workforce management.

General contractors are preferable for projects requiring a single point of responsibility and more direct involvement in construction.

What To Ask Of Your Residential General Contractor or Custom Home Builder

Choosing the right residential general contractor or custom home builder is crucial for a successful home construction project, be it a new build or a renovation or addition. Asking the right questions helps gauge their expertise, reliability, and suitability for your needs.

Consider these critical questions when evaluating potential GCs:

Ask About Their Experience and Time in the Field

Select a contractor with extensive field experience, not just in construction and carpentry but in actually managing large projects like new home builds. Make sure they actually have the management skills to handle the many trades involved in building a home, from HVAC to concrete work and roofing, plus plan timelines, budgeting, and execution!

A seasoned GC with a proven track record can efficiently navigate the complexities of a construction project, ensuring high-quality work and timely completion. Their experience offers valuable insights and innovative solutions to potential challenges.

Ask About Recent Projects That You Can Visit or Speak With the Owner

Evaluating a GC’s work is best done by visiting their recent projects. Ask to visit homes similar to yours and request to speak with past clients about their experiences. This provides firsthand insights into the home builder’s reliability, craftsmanship, and client relationship management.

Seeing a GC’s work up close and hearing from previous clients gives a clear picture of what to expect. It also allows you to assess the construction quality and attention to detail they bring to projects.

Ask If They’ve Done Projects Like Yours!

Make sure your GC has experience with projects similar to yours. Specifically inquire about their experience with building homes that match your vision and requirements. Ask where these projects were completed and their outcomes.

Building pole barns isn’t the same as custom homes, so make sure your new home builder has the experience you’d expect.

Ask About Deadlines, Timelines, and How Quickly Recent Projects Have Progressed

Understanding a construction company’s approach to timelines and potential delays can be helpful, as they happen more often than not.

Ask about their process for managing deadlines and the progress of their recent projects. Knowing what to expect and how the GC plans to keep the project on track is important.

Clear communication about timelines and potential delays sets realistic expectations and aligns both you and the GC on the project’s schedule, preventing misunderstandings and frustration. Transparency is the best antidote.

Ask How Their Payment Schedule Works

Home building generally involves numerous payments throughout the project as deadlines or milestones are met. Ask your construction company about their payment schedule. Typically, this includes an initial deposit, progress payments at various stages, and a final payment upon completion.

Understanding payment terms upfront helps plan finances and avoid surprises. It also makes for greater clarity on financial expectations and obligations for both parties throughout the project.

Ask How They Handle Budgeting, Estimating, and Overages

Effective budgeting communication is essential. Discuss how the GC handles scope changes, hidden damages, and factors leading to budget overruns. Knowing their approach to these issues can help provide peace of mind and even keep the project within budget.

Feel Good About your GC or Custom Home Builder With Ironstone Homes

Choosing the right GC or custom home builder can be daunting.

Ironstone Homes is committed to a smooth, stress-free home-building process. We offer a free consultation and project estimate to start. We work hard to instill confidence in our building relationships, with over 20 years of experience and numerous residential developments under our belt. Our track record demonstrates a commitment to high-quality construction, craftsmanship, and client satisfaction.

Get in touch for a conversation about your construction vision.

A custom kitchen by Ironstone Homes

Frequently Asked Questions

How long has Ironstone Homes been designing custom homes?

Ironstone Homes has been designing and building custom homes since 2005. We’ve built numerous full-scale residential developments as well.

What do clients most often comment about the design and build process with Ironstone Homes?

Clients frequently tell us that the design and build process was surprisingly smooth and stress-free.

What types of projects does Ironstone Homes do besides custom home builds?

Ironstone Homes undertakes custom additions, outbuildings, and renovations in addition to custom home builds. These projects enhance existing properties and provide tailored solutions for clients.

In which locations does Ironstone Homes operate?

Ironstone Homes operates in Lancaster, Lebanon, Hershey, and West Chester.

What does Ironstone Homes do for potential clients to help them decide on building a home?

If you’re wondering whether to buy or build a house, we can provide a free consultation and project estimate to assist you in making informed decisions about building versus renovations. From attached garages to complete indoor remodeling, we take care of every detail.

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